- Representation - any statement verbal or written) that is made to influence a purchase decision.
- Misrepresentation - any statement that contains inaccurate information.
- Failure to Disclose - occurs when there is inadequate information or something important is left out or concealed.
In the business world, customers would have legal recourse against firms not providing accurate and adequate information. In the church, we just say, "good sermon/class today," no mater what the quality or the accuracy of the representations.